Your Guide to Visiting, Ordering, & Farm Policies
We’ve created this FAQ hub to help you quickly find answers about ordering, farm products, pickups and deliveries, policies, and farm experiences.
Because our flowers and plants are seasonal and farm-grown, we encourage customers to review these resources before purchasing. Use the links below to navigate to detailed answers across our website.
If you need additional help, please contact us — we’re happy to assist.
At the Farm Visitor Policies
Rain Shadow Ranch is a working specialty cut flower farm. We are honored to share our farm experience with the community. Because this is an active agricultural property with inherent risks, all visitors must follow the guidelines linked above. Our highest priority is protecting visitor safety, farm staff, crops, animals, equipment, and facilities.
By visiting Rain Shadow Ranch, you agree to comply with this policy and all posted signage and staff instructions.
Live Plant Ordering
Our plant collections are carefully curated and grown throughout the season to help customers successfully grow beautiful flowers at home. Because these are living, seasonal agricultural products, fulfillment timing and availability are coordinated with plant readiness and overall crop health.
This section outlines how plant collection orders are scheduled, prepared, and fulfilled so you know what to expect from ordering through pickup or delivery.
Returns & Exchanges
Because we grow and sell fresh, perishable agricultural products, our return and exchange policies differ from traditional retail businesses. This section explains how Rain Shadow Ranch handles quality concerns, cancellations, and order changes while protecting the integrity of our farm-grown flowers and plants.
We work hard to provide high-quality, freshly harvested products and want customers to feel confident when ordering. The information below outlines what to expect and how to contact us if concerns arise.
Terms & Conditions
This section explains the Terms & Conditions that apply to purchases, farm visits, and services offered by Rain Shadow Ranch. These guidelines help clarify how our seasonal farm operates and what customers can expect when ordering or visiting.
We encourage customers to review these details before placing orders or participating in farm activities.
We’re Here to Help
Have questions about our florals, wreaths, handmade goods, events or more? Don’t hesitate to reach out. Our team at Rain Shadow Ranch is here to assist you in creating unforgettable experiences. Contact us today.